The question
Where might a change to the flow of work improve an operation?
The concept
A process model describes stages, dependencies and selected constraints. Users can compare clearly labelled scenarios and examine the assumptions that produce different outcomes.
A focused first version
Map a single process with the people who operate it. Establish a baseline using agreed evidence. Keep exploratory scenarios separate from observed data.
What would need validation
The process boundary, data representativeness, constraints and whether the model captures the exceptions that matter.
This is a concept illustration. It is not a live simulation or a claim of measured efficiency gains.